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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pamela Gilpin

February 3, 2026

5  out of  5
rating by Pamela Gilpin
"Awesome and helpful agent, which is kind of uncommon for any insurance agent that I’ve had in the past. I have been going through the aftermath of a terrible car accident almost 6 years ago and I am constantly having surgeries and recovering or going to doctor and hospital appointments and when I am at my home I have no cellular data and really terrible Spectrum WiFi so a ton of communication gets lost or never happens between Will Flowers, my agent or Samantha who is an employee there, who also is very involved and helpful in so many ways and they are extremely understanding with my situation. They absolutely look out for my best interest when it comes to my insurance and discounts, etc…Thanks a bunch Will Flowers and Samantha and State Farm Insurance."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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william forbey

January 29, 2026

5  out of  5
rating by william forbey
"I've had automobile and renters insurance policies with Will Flowers State Farm insurance for several years and have experienced outstanding customer service from everyone in hus office. About a year ago I filed a claim on one of my auto polices and his office was very helpful with the entire process. I'm currently processing a different type of claim and their help has been great in the initial stages of this claim."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in La Grange to know that you had such a wonderful experience with us here on State Farm Agent Will Flowers’s Team. Thank you so much for the 5-stars, William! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Will Flowers’s Team anytime. "
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Gloria Bull

January 20, 2026

5  out of  5
rating by Gloria Bull
"Tyler was very helpful in helping me switch over my insurance from another state. He did all the heavy lifting. Happy to stay with State Farm."
We responded:
"Thank you so much for the 5-stars, Gloria! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Chantell Berger

January 19, 2026

5  out of  5
rating by Chantell Berger
"Great office, always willing to help. Super friendly. Have been with State Farm for over 30 years!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at our State Farm office. We value your loyalty as well, if you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Tracy

January 13, 2026

5  out of  5
rating by Tracy
"They have the best rates that I could find."
We responded:
"Thanks for the 5-stars - we’re happy we were able to help you find the best rates! "
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Christopher Pierson

January 12, 2026

5  out of  5
rating by Christopher Pierson
"The employees at State Farm are always available to help when needed and are willing to get me as many discounts as they can. I have been a customer for about 12 years now and have been very happy with them."
We responded:
"Thank you so much for your loyalty and sharing your experience. We truly appreciate your 12 years with us. Our team is always happy to help make sure you’re getting all the discounts you qualify for. We’re grateful for your trust and look forward to continuing to serve you for many years to come!"
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kayla simpson

January 12, 2026

5  out of  5
rating by kayla simpson
"Really sweet and professional!"
We responded:
"Thank you for the 5 stars Kayla. We really appreciate your business! Let us know how else we can help you with your insurance needs! Thanks for picking our State Farm Office"
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Emily Kleinhelter

January 12, 2026

5  out of  5
rating by Emily Kleinhelter
"Sam is wonderful! Very kind and worked with my schedule. I am so thankful that my husband and I found more affordable and better home and car insurance"
We responded:
"Thank you for your kind words, Emily! We are delighted to hear about your positive experience with Sam. We strive to provide excellent service and are thrilled to have helped you find more affordable options. Thanks for being with our State Farm! "
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Linda Burkhalter

January 10, 2026

5  out of  5
rating by Linda Burkhalter
"My agent Will Flowers is always accessible for any questions or issues I have concerning my property or my vehicle. He is always willing to provide opinions that help me make a good decision in regard to incidents that have come up in my home. Always considerate and polite no matter what. He always makes me feel that I’m important as a Stare Farm customer."
We responded:
"Thank you Ms. Linda for this review!! Our office is very appreciative that we have your business. We’re happy you feel this way and that you see our value to our customers!"
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Shelly Miner

January 9, 2026

5  out of  5
rating by Shelly Miner
"Tyler was extremely helpful when reviewing my current coverage and answering questions about other insurance coverage I would possibly need."
We responded:
"We’re thrilled by your positive feedback - We’re so happy you found Tyler helpful! We look forward to continuing to provide you with great service. Thanks for choosing us to be your State Farm and Good Neighbor!!"
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Kathy Sanders

January 7, 2026

5  out of  5
rating by Kathy Sanders
"State Farm is always quick to respond to any questions or concerns we have regarding our coverage. We have had a few claims over the years and feel we have been treated fairly and with respect. Recommended."
We responded:
"We’re thankful for your feedback!! It’s our pleasure to assist you with your insurance claims and needs! We’re encouraged to hear we helped deliver a smooth claim process. If there is anything we can do to help, please let us know! "
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Melanie E

January 7, 2026

5  out of  5
rating by Melanie E
"Will and his team have been nothing short of amazing to work with. They go the extra mile for every customer and can't recommend them enough!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with amazing service. Thanks for choosing us to be your State Farm and Good Neighbor!!"
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George Rufra

December 30, 2025

5  out of  5
rating by George Rufra
"With prices continuing to rise on everything, Will has been working hard to reduce our insurance rates. State Farm understands saving a little money does help! I will not trust any of my insurance needs with anyone but Will with State Farm."
We responded:
"George, Thank you for the awesome review!! You and your family are valued customers and we THANK YOU for your business. #Goodneighbor"
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Allana Leigh

December 29, 2025

5  out of  5
rating by Allana Leigh
"Absolutely love my car Insurance Company State Farm and my agent Will Flowers!! He goes above and beyond to get you the best price available. Thank you Will!!"
We responded:
"Thanks so much for your positive feedback!! We strive to deliver the best service and prices possible! Thanks for choosing our State Farm office!! "
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mason roesch

December 23, 2025

5  out of  5
rating by mason roesch
"All around great people and best insurance to have that is absolutely affordable"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs!"
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Billy Elder

December 14, 2025

5  out of  5
rating by Billy Elder
"Will and the office staff was very helpful in the claim I submitted which made things much easier to deal with.."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kip Young

December 11, 2025

5  out of  5
rating by Kip Young
"Will and his team have been great to work with. My wife and I have been members of State Farm for over 30 years."
We responded:
"Thank you for your review and more importantly thank you for your loyalty!! We sincerely appreciate you and your family and the relationship with our State Farm office. Don’t hesitate to contact us if we can be of assistance. "
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Morgan Shivers

December 10, 2025

5  out of  5
rating by Morgan Shivers
"We have had the best experience with all of the staff members. Great communication and quick responses. Definitely recommend to anyone!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service. Thanks for choosing us to be your State Farm and Good Neighbor!!"
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Steve Meador

December 10, 2025

5  out of  5
rating by Steve Meador
"Top notch customer service! They made the process quick and easy."
We responded:
"Thanks for your 5-stars Steve!! We strive to provide top notch customer service and care. Thanks for being apart of our State Farm Office! "
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Robert Machinga

December 9, 2025

5  out of  5
rating by Robert Machinga
"I'm very happy with the customer service and the great rates. I highly recommend Will Flowers"
We responded:
"Thank you for your 5-Star review! My State Farm team and I are happy to be your good neighbor!"
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Timothy Ashby

December 8, 2025

5  out of  5
rating by Timothy Ashby
"Tyler was extremely helpful with my policy quote."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jon Black

December 2, 2025

5  out of  5
rating by Jon Black
"Was very happy and confident in everything State Farm has to offer! This the perfect insurance company for sure!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Pamela Gilpin

November 27, 2025

5  out of  5
rating by Pamela Gilpin
"Great Prices, great and often discounts, great customer service. Thanks State Farm!!!"
We responded:
"We’re thankful for your feedback!! It’s our pleasure to assist you with your insurance needs. If there is anything we can do to help, please let us know!"
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ALMOST FAMOUS___ SMULE VS STARMAKER

November 27, 2025

5  out of  5
rating by ALMOST FAMOUS___ SMULE VS STARMAKER
"Great prices, great discounts given often, great customer service. Thanks State Farm!!!"
We responded:
"Thank you for reviewing our State Farm Office! We look forward to continuing to support your insurance needs!"
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Chris Richards

November 25, 2025

5  out of  5
rating by Chris Richards
"Sam Hamilton and Will Flowers are an excellent team, setting me up with bundled auto and home insurance, and providing me knowledge on the policies. Sam was exceptional help, spending a lot of time with me hashing out the right options on both policies."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"